Shipping policy
Shipping Policy
Effective Date: July 13, 2026
Thank you for shopping with The Perry Agency™. We appreciate your support and are committed to providing a smooth shopping experience from checkout to delivery.
Please review our shipping policy below before placing your order.
Order Processing
All orders are processed after payment has been successfully received.
Because many of our products are made to order, processing times vary depending on the item purchased.
Typical processing time is:
- Physical Merchandise: 2–7 business days
- Custom Merchandise: 5–10 business days
- Digital Products: Delivered immediately or within 24 hours after purchase unless otherwise stated.
Business days do not include weekends or U.S. holidays.
Shipping Time
Once your order has been processed, shipping times will vary based on your location and the shipping method selected at checkout.
Estimated delivery times:
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: Available for select products
International Orders
- Delivery times vary by destination and customs processing.
Shipping estimates are provided as a guide only and are not guaranteed.
Shipping Confirmation
Once your order ships, you'll receive a confirmation email containing tracking information, when available.
Tracking updates are provided directly by the shipping carrier.
Shipping Delays
While we work hard to ensure timely delivery, The Perry Agency™ cannot guarantee delivery dates.
Shipping delays may occur due to:
- Weather conditions
- Carrier delays
- Holidays
- Customs processing
- High order volumes
- Supply chain disruptions
- Incorrect shipping information
The Perry Agency™ is not responsible for delays caused by shipping carriers or circumstances outside our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect or incomplete address is provided:
- Orders may be delayed.
- Additional shipping fees may apply.
- We cannot guarantee replacement of orders delivered to an incorrect address provided by the customer.
Please contact us immediately if you notice an error before your order ships.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, responsibility transfers to the customer.
The Perry Agency™ is not responsible for:
- Lost packages after confirmed delivery
- Stolen packages
- Packages delivered to the address provided during checkout
If your package is missing, we recommend:
- Checking with household members or neighbors.
- Contacting the shipping carrier.
- Filing a claim with the carrier if applicable.
We'll gladly assist you in locating shipment information whenever possible.
Damaged Orders
If your order arrives damaged or defective, please contact us within 5 calendar days of delivery.
Please include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
- A brief description of the issue
After reviewing the information, we'll determine the appropriate resolution, which may include a replacement or refund in accordance with our Refund & Return Policy.
Split Shipments
Some orders may arrive in multiple shipments depending on product availability, fulfillment location, or order size.
You will not be charged additional shipping fees for split shipments unless otherwise stated during checkout.
International Orders
International customers are responsible for any applicable:
- Customs duties
- Import taxes
- VAT
- Brokerage fees
- Other government-imposed charges
These fees are not included in your purchase price or shipping cost.
Digital Products
Digital products are delivered electronically and are not subject to shipping.
Delivery instructions will be sent to the email address provided during checkout.
Please ensure your email address is entered correctly before completing your purchase.
Contact Us
Questions about shipping?
We're happy to help.
The Perry Agency™
🌐 https://www.theperryagency.com
Print-on-Demand Production
Many of our merchandise items are produced on demand after your order is placed. This allows us to reduce waste and create products specifically for you.
Because these items are made to order, processing times may be slightly longer than traditional retail products.
Color Disclaimer
We make every effort to display product colors accurately. However, colors may vary slightly due to monitor settings, lighting conditions, printing methods, and material differences.
Minor variations in color, placement, or sizing are considered normal and are not considered manufacturing defects.
Holiday Shipping Notice
During holidays, launches, and promotional events, processing and shipping times may be longer than usual.
We appreciate your patience during these high-volume periods and recommend placing time-sensitive orders as early as possible.